Privacy Policy
Privacy Policy
Privacy Policy
Last updated: June 23, 2026
Last updated: June 23, 2026
This Privacy Policy explains how Swansy Agency (“Swansy”, “we”, “us”) collects and uses personal information through our website and contact forms.
This Privacy Policy explains how Swansy Agency (“Swansy”, “we”, “us”) collects and uses personal information through our website and contact forms.
This Privacy Policy explains how Swansy Agency (“Swansy”, “we”, “us”) collects and uses personal information through our website and contact forms.
Who We Are
Who We Are
Who We Are
Swansy Agency is a Dubai/UAE-based agency providing marketing, creative and digital services. If you have questions about this Privacy Policy, you can contact us at through the contact form on this website.
Swansy Agency is a Dubai/UAE-based agency providing marketing, creative and digital services. If you have questions about this Privacy Policy, you can contact us at through the contact form on this website.
Swansy Agency is a Dubai/UAE-based agency providing marketing, creative and digital services. If you have questions about this Privacy Policy, you can contact us at through the contact form on this website.
Information We Collect
Information We Collect
Information We Collect
When you submit a form on our website, we may collect: name, email address, service you are interested in, budget range, project timeline, and message or project details.
We may also collect basic technical information through our website, cookies or analytics tools, such as browser type, device information, pages visited, approximate location, referral source and IP address.
Please do not submit sensitive personal information through our forms unless we specifically ask for it.
When you submit a form on our website, we may collect: name, email address, service you are interested in, budget range, project timeline, and message or project details.
We may also collect basic technical information through our website, cookies or analytics tools, such as browser type, device information, pages visited, approximate location, referral source and IP address.
Please do not submit sensitive personal information through our forms unless we specifically ask for it.
When you submit a form on our website, we may collect: name, email address, service you are interested in, budget range, project timeline, and message or project details.
We may also collect basic technical information through our website, cookies or analytics tools, such as browser type, device information, pages visited, approximate location, referral source and IP address.
Please do not submit sensitive personal information through our forms unless we specifically ask for it.
How We Use Your Information
How We Use Your Information
How We Use Your Information
We use the information we collect to respond to your enquiry, understand your project needs, prepare proposals or next steps, communicate with you about our services, improve our website and user experience, protect our website from spam, misuse or security issues, and meet legal, accounting or administrative requirements where applicable.
We do not sell your personal information.
We use the information we collect to respond to your enquiry, understand your project needs, prepare proposals or next steps, communicate with you about our services, improve our website and user experience, protect our website from spam, misuse or security issues, and meet legal, accounting or administrative requirements where applicable.
We do not sell your personal information.
We use the information we collect to respond to your enquiry, understand your project needs, prepare proposals or next steps, communicate with you about our services, improve our website and user experience, protect our website from spam, misuse or security issues, and meet legal, accounting or administrative requirements where applicable.
We do not sell your personal information.
Sharing Your Information
Sharing Your Information
Sharing Your Information
We may share limited information with trusted service providers who help us operate our website and business, such as hosting providers, analytics tools, email systems, CRM tools, form processors or professional advisers.
These providers should only use the information as needed to provide their services to us. We may also share information if required by law, regulation or a lawful request.
We may share limited information with trusted service providers who help us operate our website and business, such as hosting providers, analytics tools, email systems, CRM tools, form processors or professional advisers.
These providers should only use the information as needed to provide their services to us. We may also share information if required by law, regulation or a lawful request.
We may share limited information with trusted service providers who help us operate our website and business, such as hosting providers, analytics tools, email systems, CRM tools, form processors or professional advisers.
These providers should only use the information as needed to provide their services to us. We may also share information if required by law, regulation or a lawful request.
Cookies and Analytics
Cookies and Analytics
Cookies and Analytics
Our website may use cookies and similar technologies to keep the website working, understand how visitors use the site and improve performance.
Analytics tools may collect usage information such as pages viewed, time on site, device type and referral source. You can usually manage cookies through your browser settings. If we use a cookie banner or consent tool, you can use it to manage your preferences.
Our website may use cookies and similar technologies to keep the website working, understand how visitors use the site and improve performance.
Analytics tools may collect usage information such as pages viewed, time on site, device type and referral source. You can usually manage cookies through your browser settings. If we use a cookie banner or consent tool, you can use it to manage your preferences.
Our website may use cookies and similar technologies to keep the website working, understand how visitors use the site and improve performance.
Analytics tools may collect usage information such as pages viewed, time on site, device type and referral source. You can usually manage cookies through your browser settings. If we use a cookie banner or consent tool, you can use it to manage your preferences.
International Transfers
International Transfers
International Transfers
Some of our website, analytics, email or business service providers may process information outside the UAE. Where required, we take reasonable steps to ensure that personal information is handled with appropriate safeguards.
Some of our website, analytics, email or business service providers may process information outside the UAE. Where required, we take reasonable steps to ensure that personal information is handled with appropriate safeguards.
Some of our website, analytics, email or business service providers may process information outside the UAE. Where required, we take reasonable steps to ensure that personal information is handled with appropriate safeguards.
Retention
Retention
Retention
We keep personal information only for as long as reasonably needed for the purposes described in this Policy, including responding to enquiries, managing client relationships, keeping business records, resolving disputes and meeting legal or accounting requirements.
When information is no longer needed, we will delete it, anonymise it or securely archive it where appropriate.
We keep personal information only for as long as reasonably needed for the purposes described in this Policy, including responding to enquiries, managing client relationships, keeping business records, resolving disputes and meeting legal or accounting requirements.
When information is no longer needed, we will delete it, anonymise it or securely archive it where appropriate.
We keep personal information only for as long as reasonably needed for the purposes described in this Policy, including responding to enquiries, managing client relationships, keeping business records, resolving disputes and meeting legal or accounting requirements.
When information is no longer needed, we will delete it, anonymise it or securely archive it where appropriate.
Security
Security
Security
We use reasonable technical and organisational measures to protect personal information. However, no website, email system or internet transmission is completely secure, so we cannot guarantee absolute security.
We use reasonable technical and organisational measures to protect personal information. However, no website, email system or internet transmission is completely secure, so we cannot guarantee absolute security.
We use reasonable technical and organisational measures to protect personal information. However, no website, email system or internet transmission is completely secure, so we cannot guarantee absolute security.
Your Rights
Your Rights
Your Rights
Subject to applicable law, you may have the right to request access to your personal information, ask us to correct it, request deletion, object to certain processing, restrict processing or withdraw consent where processing is based on consent.
To make a request, contact us at through the contact form on this website. We may need to verify your identity before responding.
Subject to applicable law, you may have the right to request access to your personal information, ask us to correct it, request deletion, object to certain processing, restrict processing or withdraw consent where processing is based on consent.
To make a request, contact us at through the contact form on this website. We may need to verify your identity before responding.
Subject to applicable law, you may have the right to request access to your personal information, ask us to correct it, request deletion, object to certain processing, restrict processing or withdraw consent where processing is based on consent.
To make a request, contact us at through the contact form on this website. We may need to verify your identity before responding.
Contact
Contact
Contact
If you have any questions about this Privacy Policy or how we handle personal information, contact us at through the contact form on this website.
If you have any questions about this Privacy Policy or how we handle personal information, contact us at through the contact form on this website.
If you have any questions about this Privacy Policy or how we handle personal information, contact us at through the contact form on this website.